What are the benefits of IP telephony and VoIP?

Cost saving - "FREE" calls using VoIP technology
Calls to remote offices, mobile workers and home workers that share the same computer network (the Internet) are free.
Cost saving - Reduced monthly operating costs
System services (such as voicemail, call redirect, least cost routing) can be brought onsite and can be controlled by you.
Integration of a mobile phone gateway into your phone system you can make use of inclusive mobile-to-mobile minutes and reduce your mobile calling costs - usually the highest monthly cost other than line rental
Reduce your calling costs to local, national and international numbers without having to signup to a 2,3 or 5 year deal.
Cost saving - Increase business efficiency
Calls can be transferred to another location by simply dialling a local extension number, thus allowing the customer to speak to the right person quickly.
Cost saving - Flexibility to setup additional offices
You can setup more "remote extensions" anywhere you can get a broadband connection or if you want to appear to have an office somewhere simply setup a local direct-dial number and direct it to your main office.
Cost saving - Flexibility to move office locations
As you aren't tied to a fixed point you can easily move your office with little or no down time with your communications network, but with the added bonus of keeping any numbers you previously had.
Cost saving - Simply expandability options
If you need a new extension you simply buy a new phone and plug it in using your existing cable infrastructure.
Cost saving - Least Cost Routing or LCR
You are no longer tied to making your calls via an expensive provider. You can decide on which provider to use either based on time of day, extension making the call or other criteria.

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Our old Manhattan web site had become dated graphically and was cumbersome to navigate. Viper Web Design delivered an excellent package, bringing the site up to date, giving it a fresh look and leaving us with a product that is easy to maintain. Viper quickly picked up the essence of what we were trying to achieve and delivered the project on time and at a very competitive price.

Iain Flitcroft, Executive Chairman
Manhattan Furniture

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