What are the benefits of IP telephony and VoIP?
- Cost saving - "FREE" calls using VoIP technology
- Calls to remote offices, mobile workers and home workers that share the same computer network (the Internet) are free.
- Cost saving - Reduced monthly operating costs
- System services (such as voicemail, call redirect, least cost routing) can be brought onsite and can be controlled by you.
- Integration of a mobile phone gateway into your phone system you can make use of inclusive mobile-to-mobile minutes and reduce your mobile calling costs - usually the highest monthly cost other than line rental
- Reduce your calling costs to local, national and international numbers without having to signup to a 2,3 or 5 year deal.
- Cost saving - Increase business efficiency
- Calls can be transferred to another location by simply dialling a local extension number, thus allowing the customer to speak to the right person quickly.
- Cost saving - Flexibility to setup additional offices
- You can setup more "remote extensions" anywhere you can get a broadband connection or if you want to appear to have an office somewhere simply setup a local direct-dial number and direct it to your main office.
- Cost saving - Flexibility to move office locations
- As you aren't tied to a fixed point you can easily move your office with little or no down time with your communications network, but with the added bonus of keeping any numbers you previously had.
- Cost saving - Simply expandability options
- If you need a new extension you simply buy a new phone and plug it in using your existing cable infrastructure.
- Cost saving - Least Cost Routing or LCR
- You are no longer tied to making your calls via an expensive provider. You can decide on which provider to use either based on time of day, extension making the call or other criteria.
Recent case study summary
IP Telephony solution reduces costs
Viper have reduced our quarterly telephone bill expenditure by 60% over our previous BT Featureline system, whilst providing a solution with greater flexibility and feature set.
We wanted to replace our BT Featureline system with a more cost-effective option, but we didn’t want to lose any of the features it provided. We considered many options, but Viper provided the best package in terms of both feature set and cost saving. We make heavy use of our telephones for both UK and International calls and therefore reliability was important as the lower call rates and line rental. Viper’s VoIP system has proved to be very reliable and has saved us over 60% on our quarterly telephone bills.
John Jefferies, School Director
Language Studies International Brighton
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