IT support – it’s not what you think it is [The first of a mini series for you to follow] Ok maybe it sort of is, in as much as when you think IT support you think broken printer, faulty keyboard, computer won’t turn on – and that very much is IT support....
Don’t get personal [This article is a follow on from A risky business] We’re all a little touchy at the moment. (No? Just me?) …I don’t think it’s just me. We’re all a little on edge – and with good reason. But that doesn’t mean we should let ourselves be...
When IT disaster strikes, you know who to call Back in January 2014, the team were all sitting at home enjoying their respective suppers after a long day. Then shortly after 7.30pm a call came through to one of the director’s mobile phones. It wasn’t what they wanted...
A risky business [This article is a follow on from Sandwiches, crumpets and cyber security] Sorry everyone, that wasn’t a reference to the Tom Cruise film classic (look it up if this means nothing to you – you’ll thank me), but to something a little more sobering –...
When computer says ‘no’ – hard drive failure In the summer of 2008 we received a call from someone in need. They had been referred to us by their accountant, who is a client of ours. In short, they were in a spot of bother – end-of-year accounts were...
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