So …looks like this a ‘thing’ now If you’re anything like all the companies I was dealing with at the beginning of lockdown, it was all about getting the phones diverted, making trips into the office to fetch files (and memory sticks …retro but true) and making sure...
Time to mobilize [This article is a follow on from IT support guys (and girls) are like swans] We all have a smartphone now. Actually I take that back, everyone has that one friend that doesn’t – and they make a big song and dance about how you don’t need one, you...
IT support guys (and girls) are like swans [This article is a follow on from IT Support – it’s not what you think it is] Elegant, graceful, lots of feathers …ok no, people who work in IT support are neither elegant, graceful nor feathered. But they are...
IT support – it’s not what you think it is [The first of a mini series for you to follow] Ok maybe it sort of is, in as much as when you think IT support you think broken printer, faulty keyboard, computer won’t turn on – and that very much is IT support....
Don’t get personal [This article is a follow on from A risky business] We’re all a little touchy at the moment. (No? Just me?) …I don’t think it’s just me. We’re all a little on edge – and with good reason. But that doesn’t mean we should let ourselves be...
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