a UK-based remote IT Support service from Viper IT

Get Remote Support Get Remote Support
for PC

A simple task can soon turn into a major undertaking if a problem occurs.

Using Viper's remote support service we can soon have you, or your staff, back running again without the need to wait for an engineer to arrive.

Our remote support service allows us to be connected to a client's PC within a few minutes, securely. This gives us the ability to see what a user is doing wrong, error messages that have appeared on screen or to simply to show a user how to complete a task. The remote support service isn't just about fixing a problem - it can also be used to educate a user.

Need help? Get it quick by following the simple steps below

1. Telephone Us

Call our support hotline on 01273 254000 to request assistance

2. Download Support Software

We will ask you to download the software, run it and then give us the 9 digit code.

3. Get It Sorted

Our team of experts will take control of your PC and resolve your problem while you wait

Comments left by people using the remote IT support service

  • Professional, intelligible, patient and courteous. A joy. Thanks.
  • Normal, excellent service!!
  • Very helpful - thank you
  • Very unobtrusive, in a positive way
  • It does what it says on the tin!
  • James was Excellent as usual.
  • The best around
  • fast, friendly and efficent - thanks
  • fantastic support
  • Tom has the patience of a saint!
  • james is the IT man !!!!
  • Brilliant - Thorough and patient
  • As always - Good Good Good

Service requirements

  • You have an active Internet connection
  • You have access to an Internet browser (Internet Explorer, Firefox, etc)
  • You have the correct priviledges for us to make any required system changes
Get Remote Support Get Remote Support
for Mac


Prices for this service start from 30+VAT per instant

Viper IT, Viper IT Solutions and Viper Fit-Out Solutions are trading names of Viper IT Group Ltd.

Registered in England and Wales, company number 04286227. VAT number: GB 832 1232 71.

Registered address: 2 Gordon Mews, Gordon Close, Portslade, Brighton, England.